Tailored Support for Mendix
and Siemens Solutions

Future-Proof your business and ensure that your solutions are secure, up-to-Date, and flawless with CLEVR's comprehensive support strategy.

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99%

Positive Ticket Responses

96%

First Time Right Score

8.9

out of 10 Overall Satisfaction

190+

Satisfied Customers

Expert Siemens & Mendix Support by CLEVR

CLEVR shines as a leader in digital transformation, clinching prestigious awards like Mendix Partner of the Year and Siemens Innovation Partner of the Year. With expertise in supporting over 90 Siemens PLM clients and more than 100 Mendix customers, resulting in over 400 innovative solutions, the team of 20 seasoned engineers boasts a collective experience exceeding 140 years, offering unparalleled support.

But CLEVR's approach transcends mere support; it involves a deep dive into each solution, ensuring every necessary improvement is not just identified but effectively implemented. For enterprises in pursuit of top-tier service and the forefront of technological innovation, CLEVR stands as the premier partner.

Guaranteed Support, From Business Hours to 24/7 for Critical Needs

Proactive Monitoring

Monitoring your application and cloud capacity to identify and resolve potential issues before they impact your business.

Short Implementation Time of Change Requests

Get fast updates with our highly skilled Mendix Advanced and Expert Certified Developers, ready to make changes upon your request.

Incident Assistance

With predefined response and commencement times based on your Service Level Agreement (SLA), you can always be confident in our support.

Single Point of Contact

Benefit from dedicated support team on standby to answer all your questions and provide the assistance you need.

Online Support Portal & Phone Support

Access your support tickets and communicate with the support team through the online portal, or reach out directly via phone.

Monthly Reports & Personal Service Reviews

Track your usage and identify any areas for improvement by getting regular reports on your support activity. Conduct frequent personal service reviews to ensure you're receiving the best possible support.

Experience top-tier support for Siemens solutions with CLEVR. Specializing in Siemens Maintenance Enhancement and Support (ME&S) for products like Opcenter, NX, Teamcenter, Solid Edge, and Foran, CLEVR is your expert guide through Siemens software complexities.

Beyond addressing immediate issues, CLEVR offers configuration guidance and best practices insights in an Extended Support program for deeper, strategic assistance.

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Mendix Expert Services
At CLEVR Support, our commitment goes beyond merely handling routine support with monitoring and resolving incidents and changes. Mendix Support offers a suite of essential services designed to optimize your digital solutions. With our expertise, we ensure your applications perform seamlessly, robustly and securely through Performance Diagnostic Scans, Mendix Sanity Checks, Security Services and Mendix Platform Upgrades. Our commitment to excellence, supports your continuous innovation and operational efficiency, making Mendix Support your trusted partner in navigating the digital landscape.

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Basic

Offers essential service handling, including change requests, updates/upgrades, and an annual service review to maintain optimal performance.

Advanced

Enhances support with continuous incident handling, active system monitoring, security monitoring and quarterly updates for the Mendix platform, ensuring your operations stay ahead.

Enterprise

Provides comprehensive care with quarterly health checks, major platform upgrades, and frequent service reviews every 3 months for top-tier operational excellence.

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Whether you're just starting with Mendix or Siemens solutions, or you're already using these tools and need help, our team is here to assist you. We offer a range of support options to fit your needs. Get in touch with us today.

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